HELP PAGE MEDIA NAV AND MEDIA DISPLAY

Want to learn more about your Media Nav and Media Display systems? Bluetooth®, Android Auto™ and Apple CarPlay™, updates, navigation, and more. Check out our answers to your frequently asked questions.      

BLUETOOTH®

HOW DO I PAIR MY PHONE WITH MEDIA NAV AND MEDIA DISPLAY?
 
  • Check that Media Nav and your phone are both turned on.

  • In the main Media Nav menu, click on "Settings" then "Bluetooth". 
 
  • Then click on "Search for Bluetooth devices" or "External device authorisation". 
 
  • On your phone, activate the phone's Bluetooth® connection and, if necessary, make it "Visible". 
 
  • Enter the Bluetooth® PIN "0000" on the phone's keypad. 
 
  • The device will automatically be registered and connected to the vehicle.

  • The password will appear on "Media Nav".
N.B.: You can change the PIN by pressing "Change". 
WHAT MUSIC FORMATS ARE COMPATIBLE WITH MY MEDIA NAV OR MEDIA DISPLAY SYSTEM?
The following extensions are compatible with your Media Nav: Format/Extension: MP3 / .mp3WMA / .wma
You can also play videos in .mp4 format when the vehicle is stopped.
WHICH SMARTPHONES ARE COMPATIBLES WITH MEDIA NAV AND MEDIA DISPLAY?
  • Android: version 5.0 or later. 
  • Apple: iPhone 5 or later with iOS 7.1 or later. 
Non-compatible smartphones:
Any Windows Phone or other OS not mentioned above.

ANDROID AUTO™ AND APPLE CARPLAY™

IS ANDROID AUTO™ AVAILABLE IN MY COUNTRY?
Click on the following link to check availability in your country  Android Auto™ .     
IS APPLE CARPLAY™ AVAILABLE IN MY COUNTRY?
Click on the following link to check availability in your country  Apple CarPlay ™.     
IS MY SMARTPHONE COMPATIBLE WITH WIRELESS APPLE CARPLAY™?
  • iPhone 5 or later.
  • iOS 9 or later versions.
Check that Apple CarPlay™ is available in your country. 
IS MY ANDROID PHONE COMPATIBLE WITH WIRELESS ANDROID AUTO™?
Android phones with the latest version of the Android Auto™ app and an active internet plan are compatible, provided they meet one of the following criteria:
  • All smartphones with Android 11.0 and 5 GHz Wi-Fi. In the European Union, smartphones must meet additional regulatory standards in order to use 5 GHz Wi-Fi in the car.
  • A Google or Samsung smartphone with Android 10.0.
  • A Samsung Galaxy S8, Galaxy S8 + or Note 8 with Android 9.0.
Check that Android Auto™ is available in your country.  

For more information, go to the Android Auto™ website.  
HOW DO I USE ANDROID AUTO™ ON MY MEDIA DISPLAY OR MEDIA NAV SCREEN?
  • Download the Android Auto™ application on your smartphone and follow the instructions (agree with the terms and conditions of use).
  • Activate your smartphone's 3G/4G data and location services.
  • When your vehicle is stopped, unlock your smartphone's screen and connect a manufacturer-certified USB cable.
  • Your smartphone will then ask you to look at the Media Display or Media Nav screen.
  • Tap on the "Android Auto" button in the bottom right-hand corner of your Media Display or Media Nav screen to open the menu.
  • Your smartphone will switch to standby mode once Android Auto™ starts on your Media Display or Media Nav.
  • Android Auto™ is now active.
  • If needed, you can also check out the dedicated Android Auto™ tutorial.
HOW DO I USE APPLE CARPLAY™ ON MY MEDIA DISPLAY OR MEDIA NAV SCREEN?
  • Connect an Apple-certified USB cable.
  • Enable 3G/4G data and location services on your iPhone.
  • Your iPhone will automatically ask for permission to start Apple CarPlay™ on Media Display or Media Nav.
  • Tap on the "Apple CarPlay" button in the bottom right-hand corner of your Media Nav Evolution screen to open the menu.
  • If needed, you can also check out the dedicated Apple CarPlay™ tutorial.
I’M HAVING TROUBLE CONNECTING MY SMARTPHONE TO THE MULTIMEDIA SYSTEM.
Verify that the USB cable you are using is certified by your smartphone’s manufacturer. Non-certified cables may result in a weak or failed connection.

UPDATES AND NAVIGATION

HOW DO I UPDATE MY MEDIA NAV VIA A USB KEY?

  • Insert a USB stick into your Media Nav (minimum 8 GB, FAT32 format).
In your car:
  • Tap the "Home" icon in the bottom left-hand corner of your Media Nav screen.
  • Tap "Dest" or "Nav", then "Accept". 
  • Tap "Options" in the bottom right-hand corner of your Media Nav screen, go to the second page then tap "Map updates".
  • Tap "Options", then "Update".
  • When the message "Are you ready to start collecting information from the device?" is displayed, tap "Yes".
  • The message "Software update. Information being collected from device..." is displayed, as well as a loading status bar. 
  • Please wait for a few moments and do NOT remove the USB stick. Final message: "Information from the device has been successfully saved to the USB stick". 
  • Tap "OK". You can now remove the USB stick. 
 
On your computer:
  • Insert the USB stick into your computer in order to launch the Toolbox.
  • If the version is not up to date, a pop-up window offering the latest version will appear. Click on "Accept" to download the Media Nav update onto the USB stick.
In your car:
  • When the new version has been downloaded, insert the USB stick into your Media Nav (with the vehicle's engine on), turn it on and follow the instructions displayed on the screen of your Media Nav.
    HOW TO UPDATE YOUR MEDIA NAV VIA YOUR ANDROID SMARTPHONE?*
    In your smartphone : 
    • Download the Dacia Map Update application from your Google Play Store.
    • Create an account or log in with your Naviextras account.
    • Press the "store" logo at the bottom left of the application.
    • Choose and purchase your cartography in the Dacia Map Update application. It will be temporarily installed on your smartphone.
     In your vehicle : 
    • Connect your phone to your vehicle using your USB cable (vehicle engine running).
    • On the Media NAV screen, select "Update via smartphone".
    • Open the Dacia Map Update application on your smartphone and press the "map" logo at the bottom right of the application.
    • Press on the map you have purchased.
    • Select countries you wish to install in your vehicle.
    • Press transfer. 

    *The application should be available for Apple smartphones in early 2024.

    CAN I USE UPDATES TO INSTALL MEDIA NAV FEATURES ON MEDIA DISPLAY?
    No. The Media Nav multimedia system software cannot be installed on Media Display.
    I HAVE THE MEDIA NAV EVOLUTION VERSION. CAN I USE MEDIA NAV OR MEDIA DISPLAY?

    No. The software for the Media Nav Evolution multimedia system cannot be updated with Media Display or Media Nav software.     
    I HAVE THE MEDIA DISPLAY VERSION. CAN I USE THE MEDIA NAV UPDATE?
    No. The Media Nav multimedia system software cannot be installed on Media Display.     

    CUSTOMER RELATIONS DEPARTMENT

    Do you have a specific request?
    1800 771 771 *Monday to Friday, from 8:00 am to 6:00 pm.To save time, have your vehicle registration document ready and note your system’s software version. This can most often be found on the settings screen.
     * Standard rate call.
    Contact us
    Email customer.care@cedarmotors.ie

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